Privacy Policy

Amity Queenstown respects your privacy and handles personal information in accordance with the New Zealand Privacy Act 2020.

Information We Collect

When you make an enquiry or booking, join our Member Rate, contact us or stay with us, we may collect personal information including your name, email address, telephone number, booking and stay details, payment-related information, preferences and communications with us.

Our website may also collect technical information such as browser or device information and website usage data through cookies, analytics and similar technologies.

How We Use Your Information

We may use your personal information to:

  • process and manage your reservation and stay;

  • communicate with you about your booking;

  • provide guest services and respond to enquiries;

  • administer our Member Rate and direct-booking offers;

  • operate, secure and improve our website and services;

  • maintain appropriate business and accounting records; and

  • comply with applicable legal requirements.

Sharing Your Information

We may share personal information where reasonably necessary with service providers involved in providing our accommodation and booking services, including booking technology, payment, website, IT and communications providers, or where disclosure is required or permitted by law.

We do not sell guests’ personal information.

Marketing & Member Rate

If you provide your email address when joining our Member Rate or otherwise choose to receive marketing communications, we may use it to send relevant Amity Queenstown news, offers and promotions.

You can unsubscribe from marketing communications at any time.

Cookies & Analytics

Our website may use cookies and third-party analytics or advertising technologies to understand website usage, improve our services and measure the effectiveness of our marketing.

Where third-party services are used, information may be processed in accordance with those providers’ privacy practices.

Keeping Your Information Secure

We take reasonable steps to protect personal information against loss, unauthorised access, misuse or disclosure.

Access & Correction

You may request access to personal information we hold about you and ask us to correct information that is inaccurate, subject to applicable law.

Contact Us

For privacy enquiries or requests concerning your personal information, please contact:

Amity Queenstown Serviced Apartments
7 Melbourne Street, Queenstown, New Zealand
Email: info@amityqueenstown.co.nz

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version will be published on our website.