FAQ

When you book directly, you receive our Direct Price Promise, complimentary early check-in or late check-out when available, and you can save 10% with our Member Rate – simply select the Member Rate when booking and register with your email address.

Our One Bedroom Apartments accommodate up to 3 guests, while our Two Bedroom Apartments accommodate up to 4 guests.

Check-in is from 2:00 PM and check-out is by 10:00 AM. If you book directly with us, complimentary early check-in or late check-out may be available, subject to availability.

Yes, absolutely. If you arrive early and your apartment isn’t ready, you’re welcome to leave your luggage with us at reception and head into town. Likewise, after check-out, if you have a later flight or departure, you can leave your luggage with us and collect it when you’re ready to leave.

Yes. Airport pickup can be arranged for NZD $65. You can select Airport Pickup when making your booking or contact us in advance to arrange your transfer.

Amity is just a 5-minute walk to Queenstown town centre and less than a 10-minute walk to the lakefront. Ask our reception team to show you the scenic way back, making the walk back to Amity even easier and more enjoyable.

Yes. Complimentary parking for one vehicle per apartment. Additional or oversized vehicles (such as campervans, trailers or trucks) are subject to availability and prior approval, and a charge may apply. Please see our parking policy.

Yes. Each apartment has a well-equipped kitchenette with two hot plates, microwave, fridge, kettle and toaster, along with the necessary kitchen essentials. We also provide a selection of complimentary tea and coffee sachets for your stay.

Yes. Daily servicing is available when you display the “Make Up My Room” card on your door. If a “Do Not Disturb” card is displayed, our housekeeping team will respect your privacy and will not enter or service the apartment.

Yes. High-speed Wi-Fi is complimentary for our guests.

Yes. Every apartment has two Smart TVs — one in the living area and one in the bedroom.

Yes. We have a shared guest laundry available on-site.

One Bedroom Apartments have 1 Queen bed and 1 Single bed. Our Two Bedroom Apartments offer flexible bedding options, including 1 Queen + 2 Singles, with a 2 Queen configuration available in one apartment, subject to availability. Please let us know your preferred bedding configuration when booking.

Yes. We offer both One Bedroom Mountain View Apartments and Two Bedroom Mountain View Apartments, with private balconies to enjoy the surrounding Queenstown scenery.

Fresh towels and essential bathroom amenities are provided in every apartment.